FAQ

We specialize in affordable luxury decor with a curated collection that includes accent pillows, lighting fixtures, dining sets, bedroom furniture, and decorative accessories. Our pieces blend contemporary elegance with timeless design elements perfect for creating a chic, sophisticated space.

Our diverse range includes pieces perfect for any space! From space-saving bar stools to versatile accent pillows and multi-functional storage solutions, we offer decor that enhances both compact urban dwellings and spacious homes.

Absolutely! Our dining sets (tables with matching chairs), bedroom collections (beds with coordinating dressers), and lighting series are designed to create harmonious interiors. Look for “Complete the Look” suggestions on product pages.

We accept all major credit cards: Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.

We process orders quickly to ensure fast delivery, but if you contact us within 2 hours of placing your order at [email protected], we may be able to modify or cancel it. Include your order number for fastest service.

You can checkout as a guest, but creating an account lets you track orders, save favorites, and expedite future purchases. We never share your information and only send emails you’ve opted into.

We ship globally with exceptions for select remote areas in Asia and certain locations. During checkout, simply enter your address to confirm availability. Our Memphis-based team carefully packages all international shipments for safe arrival.

Standard Shipping ($12.95): Premium carriers (DHL/FedEx) deliver in 10-15 business days after 1-2 day processing. Includes real-time tracking.

Free Shipping (Orders over $50): Economical EMS service delivers in 15-25 business days after processing. Perfect for larger orders.

You’ll receive a shipping confirmation email with tracking information once your order leaves our warehouse. Click the tracking link for real-time updates. During peak seasons, please allow an extra 2-3 days for processing updates.

We offer a 15-day return window from the delivery date. Items must be unused, in original packaging with all tags attached. Please email [email protected] to initiate a return with your order number and reason for return.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label after seeing photos of the issue. International returns may be subject to customs fees.

Once we receive and inspect your return, refunds are processed within 5 business days. Credit card refunds may take 1-2 billing cycles to appear. You’ll receive email confirmation at each step.

For fastest service, email [email protected] with your order number and question. Our Memphis-based team typically responds within 24 hours (excluding weekends). For urgent matters, mark your email “URGENT.”

Absolutely! Our stylists love helping customers create cohesive looks. Email photos of your space along with dimensions and style preferences to [email protected] for personalized suggestions from our collection.

Our headquarters and warehouse are located at 3200 Lightning Point Drive, Memphis, US 38115. While we don’t offer local pickup, visiting our website is like having a global showroom at your fingertips!