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Welcome to Chic Decoration Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website homeaccentstyle.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

At Chic Decoration Shop, we blend timeless elegance with modern convenience. These terms reflect our commitment to quality and your satisfaction—values we hold as dearly as the aesthetic harmony of our curated collections.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain remote areas and parts of Asia where shipping restrictions apply. By using our site, you confirm you are at least 18 years old or accessing under parental supervision.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, product designs, and images, is our exclusive property or used with permission, protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website lawfully and not to:

  • Attempt unauthorized access to our systems
  • Use automated tools to extract data
  • Misrepresent your identity or the origin of any information
  • Interfere with the proper working of our site

2. Product Information

2.1 Product Descriptions

We take great care in accurately describing our curated home decor items, including:

  • Accent pillows and area rugs
  • Furniture (dining sets, bedroom pieces, bar stools)
  • Lighting fixtures (ceiling lights, floor lamps)
  • Decorative accessories (vases, framed prints, greenery)

However, slight variations in color or texture may occur due to monitor settings or natural materials. If a product differs substantially from its description, you may return it under our Returns Policy.

2.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Mattresses
  • Candles & candleholders
  • Greenery (plants)

3. Ordering and Payment

3.1 Order Process

When you place an order:

  1. You receive an order confirmation email (this is not a shipping notice)
  2. We process your order within 1-2 business days (longer during peak seasons)
  3. You receive a shipping confirmation with tracking information

3.2 Pricing and Payment

All prices are in US dollars. We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase. We verify all transactions for security.

3.3 Shipping Options

We offer two shipping methods:

Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)

Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary by destination. We’re not responsible for delays caused by customs, weather, or carrier issues.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags and packaging. To initiate a return:

  1. Email [email protected] within 15 days
  2. Await approval (within 2 business days)
  3. Ship items to: Chic Decoration Shop Returns, 3200 Lightning Point Drive, Memphis, TN 38115 USA

4.2 Refund Process

After we receive and inspect your return:

  • Refunds process within 5-7 business days
  • Original shipping fees are non-refundable
  • You’re responsible for return shipping costs

4.3 Damaged or Incorrect Items

Contact us immediately if you receive damaged or incorrect items. We’ll arrange replacements or refunds at no cost to you.

5. Limitations of Liability

5.1 Product Use

Our products are designed for decorative and functional home use. We’re not liable for:

  • Improper use of products
  • Any damages resulting from product use
  • Personal injury from product assembly or use

5.2 Website Availability

We strive to maintain uninterrupted site access but aren’t liable for temporary outages due to technical issues beyond our control.

5.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the product(s) in question.

6. General Provisions

6.1 Governing Law

These terms are governed by Tennessee law. Any disputes will be resolved in courts located in Memphis, TN.

6.2 Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

6.3 Contact Information

For questions about these terms:

Chic Decoration Shop
3200 Lightning Point Drive
Memphis, TN 38115 USA
Email: [email protected]

Thank you for choosing Chic Decoration Shop for your home decor needs. We appreciate the opportunity to help you create beautiful, harmonious living spaces.